We are committed to protecting your privacy regarding the information about you to make your job search as easy and safe as possible. The privacy policy explains exactly how we manage and use your information.

Our privacy policy which is located at the bottom of our website https://maidskreate.com/

At Maids Kreate, your privacy matters

Maids Kreate Agency, a subsidiary of Agensi Pekerjaan Jobs Kreate Sdn Bhd (Company No.1319863H)) (“Maids Kreate", “Jobs Kreate", “we”, “us”, or “our”) is a short of Maids Kreate Agency, a subsidiary of Agensi Pekerjaan Jobs Kreate Sdn Bhd, a maid service agency specializes in maid manpower and placement sourcing from international manpower agency in Indonesia and Philippines, consulting services, and housemaid services.

We are committed to protecting the privacy of our maids, clients, partners and users of our website. Maids Kreate entity acting as controller of your data will depend on the services we perform for you.

We want to provide a safe and secure user experience. We will ensure that the data you submit to us, or which we collect, via:

1. Website

2. Email

3. WhatsApp

4. Social media (Facebook/Instagram)

5. Inquiry Form which you fill up

It is only used for the purposes set out in this Privacy Policy

Through this Privacy Policy, we aim to inform you about the types of personal data we collect, the purpose for which we use the data and the ways in which the data is handled. We also aim to satisfy the obligation of transparency under the (i)Personal Data Protection Act 2010; (ii) Personal Data Regulations 2013; (iii) Personal Data Protection Standard 2015 and (iv) other relevant laws and regulations.

Collect your personal information from you:

a. Clients

When you submit your inquiry form through our website, including registration forms, you provide and we process your personal data, including but not limited to:

• Name

• IC (copy & number)

• Contact details

• Email address

• Date of birth

• Employer

• Photo

• Emergency contact details

• Visa details

• Medical lab results

• Passport details

• Work telephone number

• Work email address

• Work experience

• Qualifications

• References

We collect information that is reasonably necessary for us to provide the best maid recruitment solutions for you and your purposes/needs. The main types of information we collect from you are:

• Name of the person in charge of maid recruitment/ placement,

• Contact details including address, email and phone number,

• Details of your job title and household income,

• Record of the interaction with you and confidential feedback you may give us regarding our candidate.

We may collect your personal information when:

• We receive any reference about you

• We receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body

• We receive the results of any competency or medical test or background checks

• We receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you were involved

• You provide us with any additional information about you

We use your personal data:

a. Clients

By providing your personal data to Maids Kreate, you hereby agree that Maids Kreate shall collect, retain and use personal data for the following purposes:

• Actual or possible work placement,

• External providers of online training and induction such as STCW training, C1D visa interview, or information sessions by direct Email/ WhatsApp/ Call,

• Career guidance or management,

• To provide you the information of possible work opportunities or other events such as interview with clients,

• Our identification of your training needs,

• Any test or assessment (including medical tests and assessments) that you might be required to undergo,

• Retaining information to be considered for suitable position in the future

• Processing of payments,

• Implementing moves, adds or changes to services,

• Taking your references and conducting appropriate investigations into the information you have provided,

• For management, research, development, statistical analysis, business systems and other business purposes to assist us in providing our services to you

• Marketing and candidate or profiling activities in connection with our services

• Internal record keeping purposes,

• Business relationship and partnering,

• Maids' recruitment solutions;

• Marketing services;

Disclosure of your information

While your personal data will be kept confidential, in certain circumstances, it may be necessary for us to provide or disclose your personal data if required for any of the foregoing purposes. Where we do so, we would merely disclose data that is necessary for the purpose of such disclosure.

Maids Kreate operates globally as we are partnering with the international maid manpower agency in Indonesia and Philippines, and we may disclose or transfer your personal data to our partners (whether in Malaysia or abroad).

• Potential and actual clients of Maids Kreate;

• Referees (When you had a previous maids);

• Any person with a lawful entitlement to obtain the information;

• A designated, registered training provider in relation to training and personal development opportunities;

• (where permitted by law) third party providers of criminal, background or credit checking services;

Storage of the personal data

Any of your personal data that is supplied by you will be stored in the company’s hard copies as long as necessary for the fulfillment of the purposes of hiring.

If you have any questions regarding this Privacy Policy, you may send your request to out official email: inquiry@maidskreate.com

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