25 June 2025
Don't Get Scammed: Red Flags of Unlicensed Maid Agencies

Finding the right maid agency in Malaysia can be a challenging task, especially when you want peace of mind and assurance that your home or loved ones are in good hands. Whether you're looking for a child caregiver, elderly caregiver, sickly caregiver, or housekeeper, it's essential to go through a legit maid agency registered with the Jabatan Tenaga Kerja Malaysia (JTKSM). In this article, we’ll explore the key red flags to avoid and the right steps to finding a trustworthy agency, such as Maids Kreate, that provides reliable domestic helpers from countries like the Philippines and Indonesia.

Why Choosing a Legit Maid Agency Matters

Hiring a domestic helper through an unauthorized agency can lead to serious consequences — legal issues, unverified backgrounds, lack of training, and even risk of exploitation. A legit maid agency in Malaysia operates under the strict regulations set by the Jabatan Tenaga Kerja Malaysia, ensuring the safety of both the employer and the helper.

Agencies like Maids Kreate work in compliance with JTKSM and partner only with accredited counterparts in the Philippines and Indonesia. These countries are among the most recognized sources for experienced and well-trained domestic helpers, especially for roles such as child and elderly care.

Red Flags of an Unlicensed Maid Agency

Here are some warning signs that you might be dealing with a questionable agency:

  • No JTKSM Registration Number

    All maid agencies in Malaysia must be registered under the Jabatan Tenaga Kerja Malaysia. If the agency cannot provide its license number, it is a major red flag.

  • Too-Good-To-Be-True Prices

    Unusually low recruitment fees could mean the agency is cutting corners, which might include skipping medical checks, training, or even legal documentation.

  • Lack of Proper Documentation

    If the maid arrives without a proper employment contract, visa, or medical check report, the agency may be operating illegally.

  • No Physical Office Address

    Legitimate agencies like Maids Kreate have physical offices and transparent operations. Be wary of agencies that only operate online or refuse to provide an address.

  • Unrealistic Promises

    Watch out for agencies that guarantee “instant replacement,” “no need for interviews,” or “maid arrives in 3 days.” Hiring a maid is a legal process that takes time when done correctly.

How to Find the Right Maid Agency in Malaysia

To avoid scams and make a confident decision, follow these steps:

  • Check JTKSM’s Official Website

    Visit the Jabatan Tenaga Kerja Malaysia website and verify if the agency is licensed.

  • Review the Agency’s Background

    Look for testimonials, online reviews, and their reputation. Legit agencies like Maids Kreate often highlight success stories and client feedback.

  • Ask the Right Questions

    Ask about training, country of origin (Philippines and Indonesia maids), legal process, replacement policies, and post-arrival support.

  • Meet the Maid (if possible)

    Some agencies allow you to interview the maid via video calls. This gives you a chance to assess communication and compatibility — especially important for roles like child caregiver or elderly caregiver.

  • Understand the Contract Clearly

    Read all terms and conditions in the employment contract. Ensure medical, insurance, rest days, and other entitlements are clearly stated.

Choosing the Right Maid for Your Needs

Once you’ve found a legit agency, choosing the right maid depends on your household needs:

  • Child Caregiver: Look for maids with childcare experience or training in handling young children.
  • Elderly Caregiver: Prioritize those with medical knowledge or experience with the elderly.
  • Sickly Caregiver: Ensure the maid is patient, empathetic, and trained in handling chronic illnesses.
  • Housekeeper: Focus on maids who are meticulous and well-trained in home management.

Maids Kreate carefully screens and trains their helpers, matching them based on the employer’s specific needs and preferences.

Reach Us Now!

When it comes to hiring a maid in Malaysia, don’t rush for it. Working with a legit maid agency like Maids Kreate ensures a safe, transparent, and legal process. Always verify their Jabatan Tenaga Kerja Malaysia registration, ask the right questions, and choose the right helper; whether it's a housekeeper, child caregiver, or elderly caregiver from Philippines or Indonesia.

Peace of mind starts with making the right choice. Choose wisely, choose legally.

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